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MAKE A CLAIM

Claims made easy

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MAKING A
CLAIM

  • Answer the Claim Validation Questions to determine whether you have a valid claim.
     

  • If your claim is valid, click on the benefit(s) you wish to claim against and attach your supporting documentation. 
     

  • If for some reason your claim is invalid and you would like to understand why, you can send us a message at claims@figilife.com.au

 

Can't get to a doctor? We've partnered with Instant Consult HERE, giving you access to Australian registered, fully qualified and experienced doctors through video call, anywhere in Australia.

Click on a claim scenario to see how Lifestyle Plus protection would apply.

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Sarah injured herself whilst playing tennis. After seeing her doctor, she was told she'd torn the muscles in her shoulder and will need to rest her arm in a sling for 3 weeks.

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Whilst Sarah recovered she needed help maintaining her lifestyle. 

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Sarah had purchased Lifestyle Plus 24/7 and was able to claim against the following benefits:

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  • Swimming Pool Maintenance

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  • Garden Maintenance

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  • House Cleaning

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  • Washing and/or Ironing

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  • Meal Delivery

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  • Pet Care

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  • Endurance Event

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  • Lessons

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  • Gym membership

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  • Sports Club Membership

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Little Johnny had Bronchiolitis and the doctor recommended rest and close observation for 2 weeks.

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Whilst Johnny recovered at home he couldn't attend pre-school or any of his activities. He also missed out on a prepaid incursion that he'd really been looking forward to.

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Johnny's parents had purchased Lifestyle Plus 24/7 Family and were able to claim against the following benefits:

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  • Daycare/Pre-School Fees

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  • Lesson's

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  • Sports Club Membership

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  • School Incursion/Excursions

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Jennifer was hit by a car whilst out riding her bike and broke her leg in the accident and also damaged her bike and clothing.

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Jennifer was in a cast for 7 weeks.

 

Jennifer's company had purchased Lifestyle Plus 24/7 Protect and was therefore able to claim against the following benefits:

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  • Swimming Pool Maintenance

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  • Garden Maintenance

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  • House Cleaning

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  • Washing and/or Ironing

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  • Meal Delivery

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  • Pet Care

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  • Personal Mobility Device

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  • Clothing

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  • Lessons

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  • Gym membership

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  • Sports Club Membership

These claims scenarios are based on fictional lifestyles and events.​

CLAIM 
VALIDATION
QUESTIONS

To find out if you have a valid claim, including submitting your claim, simply answer the Claim Validation Questions.

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If some reason you're having difficulty with the claim validation process, you can also email your claim details and supporting documentation to claims@figilife.com.au.

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Click on the product range you would like to claim against.

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Lifestyle Go Plus or Lifestyle Plus

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