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MAKE A CLAIM

Claims made easy

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MAKING A
CLAIM

  • Answer the Claim Validation Questions to determine whether you have a valid claim HERE.
     

  • If your claim is valid, click on the benefit(s) you wish to claim against and attach your supporting documentation. 
     

  • If for some reason your claim is invalid and you would like to understand why, you can send us a message at claims@figilife.com.au

 

Can't get to a doctor? We've partnered with Instant Consult HERE, giving you access to Australian registered, fully qualified and experienced doctors through video call, anywhere in Australia.

Click on a claim scenario to see how Lifestyle Plus protection would apply.

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Sarah injured herself whilst playing tennis. After seeing her doctor, she was told that she'd torn the muscles in her shoulder and will need to rest her arm in a sling for 3 weeks.

Whilst Sarah recovered she needed help mainting her lifestyle. 

Sarah had purchased Lifestyle Plus 24/7 and was able to claim against the following benefits:

  • Swimming Pool Maintenance

  • Garden Maintenance

  • House Cleaning

  • Washing and/or Ironing

  • Meal Delivery

  • Pet Care

  • Endurance Event

  • Lessons

  • Gym membership

  • Sports Club Membership

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Little Johnny had Bronchiolitis and the doctor recommended rest and close observation for 2 weeks.

Whilst Johnny recovered at home he couldn't attend pre-school or any of his activities. He also missed out on a prepaid incursion that he'd really been looking forward to.

Johnny's parents had purchased Lifestyle Plus 24/7 Family and were able to claim against the following benefits:

  • Daycare/Pre-School Fees

  • Lesson's

  • Sports Club Membership

  • School Incursion/Excursions

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Jennifer was hit by a car whilst out riding her bike and broke her leg in the accident and also damaged her bike and clothing.

Jennifer was in a cast for 7 weeks.

 

Jennifer's company had purchased Lifestyle Plus 24/7 Protect and was therefore able to claim against the following benefits:

  • Swimming Pool Maintenance

  • Garden Maintenance

  • House Cleaning

  • Washing and/or Ironing

  • Meal Delivery

  • Pet Care

  • Personal Mobility Device

  • Clothing

  • Lessons

  • Gym membership

  • Sports Club Membership

These claims scenarios are based on fictional lifestyles and events.

CLAIM 
VALIDATION
QUESTIONS

To find out if you have a valid claim, including submitting your claim, simply answer the Claim Validation Questions.

If some reason you're having difficulty with the claim validation process, you can also email your claim details and supporting documentation to claims@figilife.com.au.

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